Core Certifications

Credit Counselor Certification Program


Description
Our holistic approach to credit counseling provides our Credit Counselors with the practical financial knowledge and effective counseling techniques to teach clients how to considerably improve their financial well-being.

Our Credit Counselors:

- Counsel the financially stressed
- Implement financial plans with clients
- Educate clients on finances
Content
  • Keys to Success: Introduction
  • Grading
  • Module 1, Unit 1: The Components of Financial Well-Being
  • Module 1, Unit 2: Establishing the Client/Counselor Relationship
  • Module 1, Unit 3: Rapport Building
  • Module 1, Unit 4: Poverty, Culture and Socioeconomic Variables
  • Module 1, Unit 5: Active Listening
  • Module 1, Unit 6: Asking the Right Questions
  • Module 1 Keywords
  • Keys to Success: Module 1 Lecture
  • Module 1 Assignment
  • Module 2, Unit 1: The Problem-Solving Process
  • Module 2, Unit 2: Where the Client is Now
  • Module 2, Unit 3: Where the Client Wants to Go
  • Module 2, Unit 4: How the Client will Get There
  • Module 2 Keywords
  • Keys to Success: Module 2 Lecture
  • Module 2 Assignment
  • Module 3, Unit 1: Banking Basics
  • Module 3, Unit 2: Credit Basics
  • Module 3, Unit 3: Choosing Credit Wisely
  • Module 3, Unit 4: Using Credit Wisely
  • Module 3, Unit 5: Understanding Credit Reports
  • Module 3, Unit 6: Credit Scoring
  • Module 3 Keywords
  • Keys to Success: Module 3 Lecture
  • Module 3 Assignment
  • Module 4, Unit 1: Getting Into Debt
  • Module 4, Unit 2: Debt Collection
  • Module 4, Unit 3: The Consequences of Unpaid Debt
  • Module 4, Unit 4: Getting Out of Debt
  • Module 4, Unit 5: Bankruptcy
  • Module 4 Keywords
  • Keys to Success: Module 4 Lecture
  • Module 4 Assignment
  • Appendix A: Ethics
  • Appendix B: Consumer Resources
  • Appendix C: Consumer Protection Legislation
  • Keys to Success Review
  • Credit Counseling Today: From Credit Cards to Credit Counseling
  • Credit Counseling Today: Not Legal Advice or Therapy
  • Credit Counseling Today: The Debt Management Plan
  • Credit Counseling Today: Review and Notes
  • The Power of Negotiation: The Industry
  • The Power of Negotiation: Negotiation and Conflict Management
  • The Power of Negotiation: Appendix A
  • The Power of Negotiation: Appendix B
  • The Power of Negotiation: Appendix C
  • The Power of Negotiation: References
  • Certified Credit Counselor Practice Test
  • Course Evaluation
  • Join the Community
  • Schedule Your Exam
  • Certified Credit Counselor Final Exam
Completion rules
  • You must complete the test "Certified Credit Counselor Final Exam"